Small Parcel & Carrier Strategy Insights

Practitioner analysis of parcel carrier pricing, contract structure, and the market dynamics shaping how shippers are billed. Written from four decades inside carrier and shipper operations.

Carrier Strategy & Cost-to-Serve Analysis

11 pieces
Third-Party Logistics August 23, 2026

A 3PL Creates Value Three Ways. Most Stop at One.

Ask a carrier how it feels about pricing a third-party logistics provider and you will get a careful answer. Ask again after the second drink and you will get the real one: the 3PL is a reseller. It buys transportation...

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Carrier Strategy August 18, 2026

Seventeen Carriers Are Used More Than They Are Trusted. Here Is What That Costs You.

Tusk Logistics surveyed six hundred US shipping professionals last month on seventeen alternative carriers, asking for each one whether they had used it and whether they would trust it with their business.

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Market Structure August 11, 2026

USPS Raised the Floor. Everything Above It Has Room.

Everyone read the loss. USPS reported a net loss of $2.5 billion for the quarter ended June 30. It led every story.

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Vendor Research August 9, 2026

How to Read a Carrier's Trends Report Without Getting Sold

Every year, a carrier hands you a hundred pages of research for free. The research is good. It is also working you. Both are true at the same time, and the shippers who get the most out of that report are the ones who...

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Contract Timing August 6, 2026

Your Discount Held. Your Cost Did Not.

Most shippers treat a carrier agreement like a lease. You sign it, you live in it, and you think about alternatives when it runs out.

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Switching Costs August 2, 2026

Your Carrier's CEO Was Asked Why Customers Stay. She Didn't Say Contracts.

Ask a shipper what it would cost to leave their primary carrier and most can give you a number. Ask where the number came from and the answer gets vague.

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Contract Structure July 27, 2026

Nobody Raised Your Rates. Your Concessions Just Expired.

Your parcel spend climbed this quarter. Your rate card did not change. Both of those are true at the same time, and the reason is sitting in your pricing agreement.

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Carrier Strategy July 21, 2026

Amazon Shipping Is Cheaper. That's the Easy Part.

Amazon Shipping is quietly undercutting FedEx, UPS, and even the Postal Service. The rate is real. The harder question is what you trade for it, and almost nobody is costing that out.

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Cost to Serve July 16, 2026

The Expectation Gap Is Hidden Margin

Businesses keep spending money where their customers are not, and skipping the places their customers already are. The gap between the two is where margin quietly lives, and most companies never see it.

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Cross-Border July 14, 2026

Cross-Border: The Growth Everyone Claims and Few Capture

Ask shoppers why they do not buy internationally. Then ask businesses why they do not sell internationally. You get almost the same list.

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Delivery & Returns July 9, 2026

The Delivery Trust Gap: Why Seven in Ten Shoppers Walk

A bad delivery is not a logistics problem. It is a lost customer, and often the lifetime of purchases that customer would have made.

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Peak Season Surcharge Strategy

8 pieces View the full playbook →
Part 1 of 8 June 29, 2026

The One Surcharge Your Contract Can't Touch

Peak season pricing lands in a matter of weeks. The per-package number will get all the attention, and it is the least important part of the announcement.

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Part 2 of 8 July 27, 2026

FedEx Published Its Peak Surcharges. Your Exposure Was Set in June.

FedEx released its 2026 peak season demand surcharges on July 22. Most of the coverage led with the 23 percent jump on Ground Residential. That is the wrong number to be looking at.

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Part 3 of 8 August 26, 2026

USPS Announced Peak Pricing. It Is the Fourth Increase on the Same Parcel This Year.

The Postal Service filed its 2026 peak season surcharge on August 25. It runs October 4 through January 17, and it applies to Priority Mail Express, Priority Mail, Ground Advantage, and Parcel Select.

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Part 4 of 8 August 26, 2026

UPS Published Its Peak Tiers. Crossing One Reprices Every Package That Week.

UPS published its 2026 demand surcharges on August 26, and the headline rates are modest. Ground Residential and Ground Saver go to 50 cents per package in the shoulder periods, 75 cents from November 22 through...

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Part 5 of 8 August 30, 2026

Three Windows Price Your December. Two Have Closed. The Third Opened August 30.

All three national carriers have now published their 2026 peak schedules. FedEx went first on July 22. USPS filed on August 25. UPS published on August 26. Thirty-five days from first to last, and all three seasons...

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Part 6 of 8 July 6, 2026

Your Contract Can't Touch Peak. Your Operation Can.

A few days ago I made the case that the peak surcharge is the one increase your contract was never built to stop. It sits outside your negotiated discounts, it scales against your own volume, and the agreement makes it...

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Part 7 of 8 July 7, 2026

Operating Days by Year: The 2026 Peak Calendar

Here is a peak planning point that gets overlooked: your holiday volume is a fixed number, but the days you have to move it are not.

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Part 8 of 8 July 22, 2026

Peak Is Closer Than You Think. Are You Ready?

It is still summer, and peak feels like someone else's problem. It is not. The freight starts building in weeks, and this year, more of the people who will run it are doing it for the first time.

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Fuel Surcharge Structure & Economics

3 pieces
Part 1 of 3 June 16, 2026

Diesel Is Falling. Your Fuel Surcharge Won't.

Diesel is finally coming down. If you ship parcel, do not expect your fuel surcharge to follow it down, at least not at anything close to the speed it climbed. The national on-highway diesel average that the carrier...

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Part 2 of 3 June 22, 2026

Two Carriers, One Fuel Market, Very Different Math

In Part 1, I described the ratchet built into every ground fuel surcharge table: it climbs in small, fast steps when diesel rises, and gives ground in much larger, slower steps when diesel falls. Up fast, down slow, by...

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Part 3 of 3 August 14, 2026

I Published a Carrier Fuel Comparison in June. It Reversed on August 10.

In June I published a comparison of the two carriers' Ground fuel surcharges. On July 3 I updated it: FedEx had restructured, raising the floor while diesel fell, and the change would cost shippers nothing until fuel...

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Last-Mile Delivery Economics

2 pieces
Part 1 of 2 May 22, 2026

The Last-Mile Math Problem That Density Can't Solve

UniUni is reportedly in talks to go public on the Toronto Stock Exchange through a roughly $1 billion SPAC. Revenue grew from $113M in 2023 to $683M in 2025, with guidance for $1.5B in 2027 and $125M in pre-tax profit....

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Part 2 of 2 June 1, 2026

The Last-Mile Answer That Doesn't Require Solving the Math

A couple weeks ago I wrote that the last mile has a structural floor of roughly two minutes per stop that density cannot compress, leaving challenger carriers chasing public-market margin with three levers: raise rates,...

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FedEx Spin-Off & Parcel Pricing Impact

2 pieces
Part 1 of 2 June 9, 2026

Why Your FedEx Bill Climbs Even When Your Rates Don't

On June 1, FedEx took the same structural step UPS took when it sold UPS Freight to TForce in 2021. It anchored the public company to parcel.

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Part 2 of 2 June 15, 2026

The Hidden Trap in Your 2025 FedEx Contract

If you signed a FedEx Transportation Services Agreement in late 2024 or in 2025, the contract is doing something right now that nobody told you about.

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